Ticket Disclaimer:

Festival of Senses, is an independent network located in Pasadena, CA.

Festival of Senses provides a comprehensive listing of events and information on the World Wide Web.

In addition it provides ticketing services, ticketing resources, and other content gathered by Festival of Senses and by third parties along with a variety of other services. 

We sell official tickets straight from the artists, teams, and venues.

The seat you buy is the seat you get.

TICKET PURCHASE LOCATIONS:

A.
All locations where you can purchase genuine tickets are listed below. 
Websites:
www.festivalofsenses.com

Retail Outlets:
-

Phone Orders:
-

On-Site
YES - Higher prices may apply

REFUND - RE-SCHEDULE

A.
We'll refund your money if an event is canceled. 

B.
Get automatic refunds for canceled events - and upon request if an event is rescheduled and you can't make it.

C.
All tickets for participating venues and teams are fully refundable for 72 hours after purchase, up until eight weeks before the event.

D.
We'll exchange and re-issue your tickets if you upgrade or downgrade your tickets.

E.
One exchange per person, per event.

F.
Get a refund on your original purchase when you buy new tickets from us of equal or higher price for participating venues and teams, up until one week before the event.

G.
Retail outlets cannot exchange tickets bought online or by phone.

H.
Online or phone orders must be exchanged (new tickets purchased) via a Festival of Senses Customer Service representative. 

I.
Tickets bought at retail outlets must be returned at the same location; retail outlets cannot exchange tickets bought online or by phone.

J.
Some non-participating venues (and artists, teams, etc.) have a "no refunds or exchanges" policy. But if the event is close and you can't make it, we'll do everything we can to help. Contact us!

K.
If you see seats you prefer that are the same price or higher for your event, contact us to exchange the ones you have and just pay the difference, if any. 

EVENT CANCELATION
We'll inform you if an event get canceled and refund the amount you paid for your tickets, including all fees. 

Except shipping 

RESCHEDULED EVENTS

If your event was rescheduled, we'll contact you with the new date and time ASAP. 


EXCEPTIONS
Exceptions include all ticket categories. 
Tickets purchased through auction, resale, discount pages, ebay, or tickets purchased with additional related items or bundled products, tickets subsequently offered at a discount, and tickets for participating teams.

Can't make it? 
The decision to issue refunds for rescheduled events is up to the individual artist, team, venue, or promoter, but Just contact us.

Ticket Insurance
-

Additionally, the ticket is subject to the full terms found at here on Festival of Senses, and may be revoked without refund for noncompliance with those terms.

This ticket cannot be replaced if lost, stolen or destroyed.

This ticket is a revocable license and may be revoked upon refunding the price stated on ticket. 

Additionally this ticket is subject to the full terms found at www.FestivalofSenses.com and may be revoked without refund for noncompliance with those terms.

Purchase from or resale by unauthorized sources may invalidate the ticket. 

Venue will only assist original ticket purchaser with potential issues with this ticket, including but not limited to potential refunding for cancelled or re-scheduled events and duplicate transactions. 

Ticket holder agrees not to photograph, video or record, nor transmit any description, account, picture or reproduction of, the event. 

Noncompliance may result in license revocation without refund and the confiscation and deletion of any image or recording.

Ticket holder voluntarily assumes all risks in attending the event, whether occurring before, during or after the event, and releases venue and its agents from all related claims. 

Ticket holder grants permission to utilize the holder’s image or likeness in connection with any photograph, video or other recording means for transmission, broadcast or promotional use.

Late comers may be delayed access to seating until intermission or times/breaks in the event, and may be seated in alternate seat locations.

No refunds or exchanges except as allowed in venue’s sole discretion. Event, artists, date & time subject to change.

Late comers may be delayed access to seating until intermission or times/breaks in the event, and may be seated in alternate seat locations.

Event, artists, performances, date & time are all subject to change without notice.

By redeeming the ticket, you hereby acknowledge your permission to use your picture for all media, including, but not limited to: the internet, television, video screens, and elsewhere. 

You hereby waive all residual rights or claims that might arise from use of your picture or likeness for any purpose at any future date.

As our guest, you are required to comply with our safety rules and are cautioned to heed all warnings from Festival of Senses and the associated venue. 

By accepting admission with this pass, you agree to release Festival of Senses from all responsibility for any loss, injury or damage which you may suffer, excepting any loss, injury or damage caused by our reckless, willful or grossly negligent acts.

QUESTIONS
Please contact us anytime with questions, we'll do everything we can to help!

Our support team is here to ensure you have a great experience.